The Center for Endometriosis Care would be nothing without our terrific people, who contribute to our compassionate team efforts and and continuous care every step of the way. From our staff's administrative to management and education to research contributions, ours is truly a team that feels like family - and our patients become CEC family, too. Meet the team behind our surgeons helping you every step of the way, any way they can.
From left: Jean Williams, one of our two Surgical Care Coordinators, will help you plan your surgery date, discuss financial and insurance aspects of your case, coordinate your multidisciplinary care with our team, review your pre-op routine with you and so much more. Anna Feiler, our second Surgical Care Coordinator, is pictured below. Beth McRoberts (right) will help you with your insurance aspects. Terry Izen (photo coming soon!), the CEC's Billing & Claims Specialist, will gladly help you with the financial aspects of your care.
L-R: Marilyn Novak, RN and Britney Massey, MA comprise our wonderful nursing care team who will do your exams, triage your calls, perform charting and medication tracking, provide clinical care and so much more. Their warm, compassionate help will reassure you as you work with them on your treatment plan and health needs from preop until long after your surgery has been performed.
Alex Frank, MA, Lauren Balcar (not pictured) and Arielle Frank will help you however they can! Their warm and sunny dispositions will put you right at ease as they all care for you throughout your appointment, attend your pre and postops, answer any of your office-related questions, and assist you in any way possible from booking your consult to completing your FMLA, disability or other paperwork - as well as anything else you may need! Their smiling faces will greet you when you come visit us in Atlanta, and their comforting voices will take your calls to assist you whenever you need us. Anna Feiler (far right) is one of our two Surgical Care Coordinators, helping you to plan your surgery and coordinate your care with us.
Heather Guidone is the CEC's award-winning Surgical Program Director. She is internationally recognized throughout the global endometriosis and women's health communities for her passionate dedication and disease expertise over the past twenty eight years. She is also a former stage 4 patient herself.
Scroll down to to meet Debbie Primm, the CEC's Practice Manager!
Debbie Primm, ACS is the CEC's Practice Manager. She joined the Center in 2014 as a welcome addition to our team and serves as our compassionate, resourceful Practice Manager. Debbie has more than two decades of award-winning experience in healthcare operations, management and leadership.
Before joining our Center, Debbie worked in the Insurance/Financial industry for 23 years; her key industry experience enables her to lend her expertise to the many questions received in our office. She earned her Bachelor's Degree from the University of South Florida and additionally earned her Associate's Degree and designation from The Life Office Management Association in Customer Service. She is also a certified Notary Public. Debbie always goes above and beyond to ensure a positive experience for our all patients.
Importantly, Debbie is also an endometriosis survivor and suffered for many years prior to seeing Dr. Sinervo. She has stated that Dr. Sinervo "gave her the quality of life back that she didn't have for many years" and she enjoys sharing her journey with our patients and their families. If you have questions, Debbie will surely have an answer.
Debbie always has our patients' best interests at heart; she is happy to advocate and help with anything you need as you proceed with your care here at our Center. What can she do to assist you? Let her know!