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Introduction to our Award-Winning Staff


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Introduction to our Award-Winning Staff


"TEAM SINERVO"

The Center for Endometriosis Care would be nothing without our terrific people, who contribute to our compassionate team efforts and continuous care every step of the way. From our staff's administrative to management and education to research contributions, ours is truly a team that feels like family - and our patients become CEC family, too. Meet the team behind our surgeons helping you every step of the way, any way they can.

Front row from left: Marilyn Novak, RN, Lauren Balcar, Debbie Primm, Arielle Frank, Anna Feiler. Back row from left: Terry Izen, Beth McRoberts, Dr Ken Sinervo, Britney Massey, Alex Frank, Zuzana Lorinc. Not pictured: Jean Williams, Dr Nicholas Kongoasa, Dr Robert Albee, Julius Lorinc, Wendy Winer, RN, Heather Guidone.

Front row from left: Marilyn Novak, RN, Lauren Balcar, Debbie Primm, Arielle Frank, Anna Feiler. Back row from left: Terry Izen, Beth McRoberts, Dr Ken Sinervo, Britney Massey, Alex Frank, Zuzana Lorinc. Not pictured: Jean Williams, Dr Nicholas Kongoasa, Dr Robert Albee, Julius Lorinc, Wendy Winer, RN, Heather Guidone.

Anna Feiler & Jean Williams, our Surgical Care Coordinators, will help you plan your surgery with the CEC, coordinate your multidisciplinary care with our team, review your pre-op routine with you and so much more. Their warm and compassionate care will help you feel reassured throughout the process.

Marilyn Novak, our Head Nurse, and Britney Massey comprise our wonderful nursing care team who will do your exams, triage your calls, perform charting and medication tracking, provide clinical care and so much more. Their dedicated caregiving will reassure you as you work with them on your treatment plan and health needs from preop until long after your surgery has been performed.

Alex Frank, MA, Lauren Balcar (not pictured) and Arielle Frank will help you however they can! Their warm and sunny dispositions will put you right at ease as they all care for you throughout your appointment, attend your pre and postops, answer any of your office-related questions, and assist you in any way possible from booking your consult to completing your FMLA, disability or other paperwork - as well as anything else you may need! Their smiling faces will greet you when you come visit us in Atlanta, and their comforting voices will take your calls to assist you whenever you need us. Terry Izen (not pictured), our Billing & Claims Specialist, brings her years of expertise to our team and will work with you along the way to assist with all financial aspects of your case.

Zuzana Lorinc, MA (left) is the CEC's Business Administrator. She holds a Master's Degree in Mathematics & Physics and brings vast management, business development, compliance, interpersonal and operations experience to our team. Get to know her!

Our Surgical First Assists, Dr. Julius Lorinc and Wendy Winer, RN, BSN, CNOR, RNFA, work with Dr Sinervo and Dr Kongoasa in our operating room. Both bring an unparalleled level of surgical skill and decades of expertise to our patients.

Heather Guidone is the CEC's award-winning Surgical Program Director, responsible for patient-centric care, clinical research facilitation, disease education and public policy endeavors to promote better care for endometriosis and pelvic pain gynepathologies. She also coordinates the CEC's Surgical Fellowship Program, facilitating credentialing, risk management strategies and much more. Heather lectures on the disease internationally and is routinely sought out by media and advocacy groups for her subject matter expertise and activism. A clinical health educator with a dedicated focus on endometriosis, she specializes in 'bench to beltway to bedside' efforts encompassing disease education, surgical innovation and technology, health policy reform, increased health literacy and stakeholder advocacy. Her passion and professional perspectives are grounded in her own lengthy and painful experiences with endometriosis, adenomyosis and infertility, which she successfully overcame after proper treatment. For the past 28 years, Heather has worked tirelessly with providers, patients, legislators, industry, organizations and international thought leaders to elevate endometriosis to a priority public health platform; she continues her work across the global sector with like-minded collaborators to improve the 'art and science' of endometriosis care, research and treatment access.

Debbie Primm, ACS is the CEC's Practice Manager. She joined the Center in 2014 as a welcome addition to our team and serves as our compassionate, resourceful Practice Manager.  Debbie has more than two decades of award-winning experience in healthcare operations, management and leadership. Before joining our Center, Debbie worked in the Insurance/Financial industry for 23 years; her key industry experience enables her to lend her expertise to the many questions received in our office. She earned her Bachelor's Degree from the University of South Florida and additionally earned her Associate's Degree and designation from The Life Office Management Association in Customer Service. She is also a certified Notary Public. Debbie always goes above and beyond to ensure a positive experience for our all patients. Importantly, Debbie is also an endometriosis survivor and suffered for many years prior to seeing Dr. Sinervo. She has stated that Dr. Sinervo "gave her the quality of life back that she didn't have for many years" and she enjoys sharing her journey with our patients and their families. If you have questions, Debbie will surely have an answer. Debbie always has our patients' best interests at heart; she is happy to advocate and help with anything you need as you proceed with your care here at our Center. What can she do to assist you? Let her know!